Branch doors, safe locks, ATM cabinets, vault doors. Routine scheduled lock maintenance or emergency call-out, and post-incident lock-out – we can build a contract that suits your business.
What our locksmiths cover
Six lock-work scopes under one accountable contract. Vetted, cleared, and insured at the level your sector requires.
Branch and store door locks
Front-of-house, back-of-house, fire exits, secure-area doors. Routine inspection, repair, replacement, re-keying.
Brief our locksmith team
Safe locks
Mechanical, electronic, and time-delay safe locks across smart and traditional safes. Combination resets and re-keying handled under a documented process.
See safes
ATM cabinet locks
Top-box and lower-cabinet locks, swap-out cylinders, OEM-spec replacements. Time-locked and dual-control compatible where required.
See ATM security
Vault doors
Vault and secure-room doors. Maintenance, opening, repair, and combination management under cleared-engineer attendance.
See compliance surveys
Master key systems
Estate-wide master key suites designed, deployed, and maintained. Key registers held under documented chain of custody.
Talk to our locksmith team
Emergency call-out
24/7 lock-out attendance for branches, stores, vaults, and safes. Make-safe, document, and follow-on works under the same contract.
See emergency facility repair
Our Approach
How a locksmith call runs
Four stages on every locksmith engagement. Routine or emergency, both routed the same way.
- Call
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Routine schedule or emergency call-out, both routed through the help desk. Priority and SLA agreed at logging.
- Attend
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A Cennox-vetted locksmith attends. Insurance, DBS, and sector-specific clearances confirmed before dispatch.
- Work
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Open, repair, replace, or re-key. Paperwork generated on site. Photographs filed.
- Hand back
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Keys returned under documented chain of custody. Asset record updated. Insurer copy on file.
WHY CENNOX
Locksmiths who carry their own paperwork.
Lock work without paperwork is the start of a difficult conversation with your insurer. Ours arrive with chain-of-custody forms and leave with sign-off. We cover routine schedule, emergency call-out, and post-incident lock-out under one contract. The audit pack and the insurance file get the same documentation, generated on site by the person who did the work.
SERVICES
Client often run these services alongside
- Reactive break-fix
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Lock failures sit inside the wider reactive contract. The same help desk routes both, and the engineer who attends has the right cylinder on the van.
View reactive break-fix - Compliance and security surveys
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Lock standards are part of every branch security survey. Findings convert to remediation under the same engagement.
View compliance surveys